COVID FAQ

What are the symptoms of covid?

  • Cough
  • Shortness of breath
  • Chest pain
  • Loss of sense of taste or smell
  • Fever
  • Muscle aches
  • Fatigue
  • Runny nose
  • Sore throat
  • Headache
  • Loss of appetite
  • Watery diarrhoea
  • Acute confusion
  • Unexplained fall

What are the risk factors for covid?

  • Age
  • Obesity
  • Severe heart, lung, liver or kidney disease
  • Diabetes
    Immunosuppression
  • Cancer
  • According to currently available data, the disease is mild in children, even in very young children less than one year. Pregnant women do not appear to be at increased risk compared to the general population.

What do I do if I have symptoms that I think could be due to covid?

Book telephone consultation via our website and stay at home until you have further advice.

What do I do if I have had close contact with a case?

Normally you will be informed by the Belgian contact tracing system and advised on further steps. If you are concerned about possible close contact and wish to have further advice, please book a telephone consultation.

What do I do if I have returned from a red zone?

In this case testing and quarantine for 14 days are mandatory. After arrival you should receive a code which will allow you to book a test without a doctor’s prescription. Despite this, if you are asked to present a GP referral for the test, please book a telephone consultation during which we will issue the prescription.

What do I do if I return from an orange zone?

In this case testing and quarantine for 14 days are recommended. Please book a telephone consultation during which we will issue the prescription for the test and other documents such as a quarantine certificate.

Can I be tested in your centre?

You can be tested in our centre if you have no symptoms, have not had close contact with a case and have not travelled to a red or orange zone in the previous two weeks.

Where can I be tested if I have symptoms, have had close contact or have returned from an orange zone?

In these cases, you will require a referral from a GP. Please book a telephone consultation during which we will advise you further, issue the prescription for the test and provide an up to date list of testing centres.

How can I check my results?

You can check your results on the central database by using your eID or itsme:
http://docs.toubipbip.be/docs/33eb070ffe9168a0.pdf

Where can I find further information?